Thursday, March 6, 2008

Case Study

Case Study for Royal Selangor Company

As we can see from the Royal Selangor Company, this organization had offered free time job from their website under corporate accounts. Those who are interested can enroll themselves to be part time worker with the company. Although this company offered a very simple job, but they do have benefits not only for the public but also for the disable people as well.

According to the job description, it is easy to be qualified working with them through affiliate programmed. The company requires the affiliate workers to own a website, a computer and an internet service. This criterion can easily qualify any disable person because the jobs do not need any physical strength. Thus, disable people can sign up for the job and earn their living through online working. Although the earning might seem a little bit low, but the disable can take it as an extra income. They will get their pay every three months depending on how many products they have sell. However, the payment will be raise from time to time if you hit the quotas.

No set up fees are required. Moreover, the company will provide the workers with guidance. They can approach the customer’s service personnel to find out more information and all this procedure can be done at home. The convenience that the company gives is simply amazing. They have done their part in corporate social responsibility by offering jobs to the disable as well. They do not limit their workers in affiliate programmed and by doing so many disable people can start joining and start their roles immediately.

Case Study of Perspectiva

From the case study of Independent Living Institute, we are clearly understand that Regional Society of Disable People ‘Perspektiva’ is one of the organization which active in helping people with disabilities.

Perspektiva aims to promote independence and an improved quality of life for disabled people in the Russian community and is committed to:
(1)supporting grassroots disability organizations in Russia and CIS working for equal rights and an improved quality of life for people with disabilities;
(2) assisting disabled people to acquire new skills and knowledge in living independently and in becoming fully participating members of society;
(3) changing misconceptions and negative attitudes about disabled people and breaking down physical and psychological barriers through public awareness education.

Every 2 years Perspektiva holds International Disability Awareness Film Festival "Breaking Down Barriers" in Moscow. The Festival which took place on November 11-14, 2004 at the Salyut Film Theater that is supported by the Moscow Department of Culture. This project was jointly carried out with the Moscow Mayor’s office, the Russian Ministry of Culture and other local and partner disability NGOs. The festival showcased 112 films: features, documentaries, public service announcements and animation. The films from over 20 countries, including Russia, the US, Canada, Iran, Georgia, France, Hungary and India, competed for 14 awards . The awards were selected by a distinguished jury of Russian film makers and critics, chaired by the documentary film maker Sergei Govorukhin

Besides, they had also launch their activities by focusing in 3 areas:
(1) "Protecting the Human and Legal Rights of Russians with Disabilities" Project, implemented in Moscow and several Russian cities;
(2) promoting employment opportunities for disabled people in Moscow and several other Russian cities;
(3) "International Network of Disabled Youth Activist Teams Promoting Equal Access to Education" Project, implemented in two Russian regions as well as in Armenia, Azerbaijan and Uzbekistan.

Their non governmental, non-profit, organization works at the international level and they also consider themselves as part of the international Independent Living and Disability Rights Movement. Their organization is mainly run, controlled and represented by disabled people. They have expertise, or are interested in cooperating with other organizations, in the areas of strengthening the organizational capacity of disability organizations through leadership training, youth empowerment programs, disability rights and advocacy projects aimed at disabled youths.
Lastly, they may be able to refer disabled persons to wheelchair accessible housing or transportation or other services in their city. They have traineeships or volunteer positions that people with disabilities are welcome to apply for and the positions are open to applicants from abroad.

Cleveland Police

Cleveland Police can be an organization which has a comprehensive strategy for employment of people with disabilities. They recognize that their staffs are their most important asset and therefore have procedures in place to ensure that all staff are treated fairly.
They aim is to become an employer of choice for disabled people and wish to demonstrate that they are an organization where disabled people are retained and promoted as key contributing employees.

According to them, an effective Disability Equality Scheme not only needs to apply the General Duty to the services it provides, but must also employ the same principles to managing its own workforce. The way in which they recruit and treat their own staff is paramount if they are to meet the challenge of inspiring confidence. Positive achievements in this area will not only send out a clear message of our determination to succeed but will also help us to better reflect the communities we police.

They will continue to ensure that disabled people are valued, and create an environment where there is a strong sense of belonging, dignity and respect. In line with the social model of disability, they will look at the strengths of the individual when making decisions on reasonable adjustments, employment, training and career development. They will continue to recognize that each individual has different needs and make every effort to identify and remove any barriers that may prevent them from achieving their full potential.
As a result, they have a clear picture of their employment structures and composition. One important aspect of obtaining a full picture is to ensure there are sound information gathering systems to capture information about the recruitment, development, progression and retention of all of their disabled employees


This approach will assist in:

  • Making sure that disabled people who meet the essential minimum requirements for jobs are interviewed;
  • Making reasonable adjustments to the working environment to allow disabled applicants to be appointed;
  • Making sure that practical support is given to employees who develop a disability continue to support our in-house Disability Network ;
  • Making sure that recruitment staff are suitably trained ;
  • Taking Positive Action where appropriate ;

They aim to encourage an increase in the level of job applicants with a disability who view Cleveland Police as a true option. Besides, the organization also has an IT version of the Joint Employers Forum and Home Office booklet ‘Welcoming Disabled Customers.’ This resource is licensed for three years and will be updated accordingly. By placing this resource on their force intranet system they will be providing an accessible and lively introduction to all staff. The booklet sets out the experiences and preferences of disabled customers, offers practical advice on how to offer quality service to disabled customers an is SCORN compliant i.e. the number of staff using the e-learning package can be calculated. A useful addition that they have added to this resource is the inclusion of a covering page that their Disability Equality Scheme and in particular the General Duties.

Case study of Lembaga Bangunan BAKTI Siti Hasmah (LPBBSH)

The Malaysian Information Network on Disabilities (MIND) was first mooted in October 2004, by the Lembaga Bangunan BAKTI Siti Hasmah (LPBBSH) under the leadership of YABhg. Tun Dr. Siti Hasmah Hj Mohd Ali, as one of its primary welfare activities within the building of BBSH. In keeping with BAKTI's second objective i.e. `TO ORGANIZE SUITABLE CHARITABLE PROGRAMMES', MIND was set up to meet the information needs of people with disabilities (PWD) so they can lead useful lives as Malaysian citizens whilst we progress into a developed nation as envisioned by our leaders.
Dato’ Dr Zaliha Omar who was then the Head of the Medical Rehabilitation Unit, University of Malaya Medical Centre was appointed as the Honorary Consultant and project leader, by virtue of her expertise in Rehabilitation Medicine and her extensive experience working alongside PWD. Information gathering and dissemination had been a regular paired activity at the premier Rehabilitation Medicine Facility for over 20 years.
In fact, it had played a very important role in meeting the needs of the exponentially growing population of patients with disabilities who are being managed there. What started off as a hand-written `555’ booklet with oversimplified information on patients needing rehabilitation aids and assistance, matched against potential donors and volunteers, in 1984, gradually grew into a hard copy collection of potentially useful information on a wide spectrum of diverse needs of people with disabilities, their families and their careers.

By 1999, much needed disability-related information had been gathered but it was no longer manageable manually. At that timely moment, Mr. Liew Chee Keong who was paralysed below the neck, who had acquired computer skills, offered to volunteer and work on a computerise version of an information collection and provision system that would provide opportunities for people with disabilities to improve and sustain their quality of life. Persistence, perseverance and patience with the daunting and challenging task finally paid off when BAKTI appointed Dato' Dr. Zaliha Omar as the project leader. It was then that she rapidly drew on the enthusiasm of her eager volunteers who were of diversed background, to start building up MIND.

In aspect of Vision, The Malaysian Information Network on Disabilities (MIND) is established to enable Malaysians with disabilities and their families to enhance their quality of life through having access to Information and Communication Technology (ICT) related to healthcare, rehabilitation, education, employment, adaptive technologies and equipment, transportation, barrier-free environment, government and non-government assistance, etc. and to contribute to ICT advancement. While it’s Mission is to promote, participate in and monitor the implementation of the state-of-the-art ICT relevant to people with disabilities (PWD) in Malaysia.

This project also holds five objectives such as follows:-

  • Availability - to promote the use of computers amongst PWD for networking within the Malaysian community and beyond
  • Accessibility - to facilitate access to health-care, rehabilitation, education, vocational and social services relevant to the needs of PWD and their families
  • Awareness - to make society at large aware of the existence of PWD amidst them, who deserve to lead a quality life like everyone else, through ICT
  • Acceptability - to change perceptions and attitudes of members of society on PWD towards acceptance that they are potentially useful members of society, given the opportunity to do so, particularly through ICT
  • Adequacy - to identify relevant international websites suitable for PWD and "glocalise" them to enhance the quality of life of Malaysians with disabilities and their families.

The Malaysian Information Network on Disabilities (MIND)’s goals are:-

  • To promote community involvement in enhancing the quality of life for PWD and their families through ICT
  • To support and sustain efforts by MIND to establish a sound computing network system for PWD and their families
  • To increase knowledge on ICT for PWD and their families as well as health-care, rehabilitation and social-care providers
  • To facilitate informational access to health-care, rehabilitation, education, vocational and social services for PWD-related care services
  • To promote linguistic proficiency in English language so that PWD and their care-providers can effectively access MIND and its linkages which are in the English language.
    MIND has four strategies which are:-
  • To make life for PWD as comfortable and joyful as possible through the influence of information on relevant authorities e.g. to make public transportation accessible to everyone, regardless of disability
  • To promote MIND activities in the community-based-rehabilitation (CBR) projects
  • To solicit volunteers of diversed background to join the MIND team in developing and sustaining the BAKTI-MIND project
  • To sustain the efficient management of MIND which will continue to be relevant to the needs of PWD and their families as well as providers of health-care, rehabilitation, education, vocational, and social-care services.

Case Study for HSBC Canada


HSBC is committed to making connections with organizations supporting persons with disabilities to increase referrals of qualified candidates. They continue their initiatives to increase relationships and share information about working at HSBC.


Their intranet houses a policy and Employee Guide on Workplace Accommodations. A central budget continues to support workplace accommodations, and HR works closely with their Real Estate, Purchasing and Technology groups on accommodations issues.


A ten-position complement pool focused on hiring persons with disabilities and aboriginal people is centrally maintained to facilitate integration into permanent positions, and encourage hiring of candidates from sources identified through our diversity hiring resources.


HSBC is a member of the Business Advisory Council for Douglas College – Opportunities Enabled Program, which trains motivated people with physical disabilities for a computer based career, with support from IT businesses. The BAC membership is comprised of IT executives including their HTS business who get involved with student interview selection, continuous curriculum review, and internship placements, etc.

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